House Policy
Shipping & Delivery
Complimentary Shipping
Free nationwide shipping on every order over $2,500.
White-Glove Delivery
Two-person delivery, in-room placement, full unpacking and debris removal — included.
Concierge Installation
Chandelier hanging, sectional assembly and on-site staging by certified technicians.
Estimated Lead Times
Standard pieces: 4–8 weeks. Custom orders: 12–16 weeks. Trade priority available.
SKU & Inventory
Every piece tracked by unique SKU with real-time inventory across our Miami and partner warehouses.
International
Worldwide shipping by quote. Concierge handles all duties, taxes and customs documentation.